Fast Freddy's PlumbingFast Freddy’s Privacy Policy

Privacy Policy

1. Information We Collect

We may collect personal and non-personal information from you when you use our website, including but not limited to:

Personal Information: Name, email address, phone number, mailing address, and any other information you provide when filling out forms or contacting us.
Non-Personal Information: IP address, browser type, device information, pages visited, and other analytical data.

2. How We Use Your Information

We use the collected information to:

Provide and manage our plumbing services.
Respond to inquiries and service requests.
Improve our website and customer service.
Send promotional offers and updates (only if you opt-in).
Send text messages regarding appointment confirmations, service updates, promotions, and other relevant communications (only if you opt-in).
Comply with legal requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist in website hosting, payment processing, and marketing.
Legal Compliance: If required by law, we may disclose your information to law enforcement or regulatory authorities.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Opt in or opt out of receiving text messages from us at any time by updating your preferences or contacting us directly.
Disable cookies through browser settings.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.

Privacy Policy for SMS Communications

1. Information Collection & Use:

We collect phone numbers only when customers explicitly consent to receive text messages.
Your number will only be used for company-related updates, promotions, and service reminders.

2. Data Protection & Security:

Customer data is stored securely and never shared, sold, or leased to third parties.
We implement safeguards to prevent unauthorized access or misuse of data.

3. Customer Rights & Opt-Out Policy:

You may opt out of text messages at any time by replying “STOP.”
Once you opt out, you will no longer receive promotional messages, but you may still receive service-related communications (e.g., appointment confirmations).

4. Message & Data Rates Disclosure:

Standard message and data rates may apply, depending on your carrier.
Fast Freddy’s Plumbing, Inc. is not responsible for any carrier fees incurred.

5. Changes to Policy: